Support – My Ride
Last updated: 22 October 2026
1. Contact
Need help with My Ride, found a problem or have an idea? Write to us and we will reply as soon as we can, usually within two working days.
- Company
- Dynamic Projects, s.r.o.
- Registered office
- Dunajská 1056/7, 931 01 Šamorín, Slovakia
- [email protected]
When you write, it helps if you include:
- your phone model and iOS / Android version,
- the app version (Settings → About),
- a short description of what happened and, if you can, a screenshot.
2. Frequently asked questions
Where is my data stored?
Only on your phone. My Ride has no account and no server. If you delete the app, its data is deleted too, so please keep your own backup if you need the records.
How do I restore my My Ride Pro purchase?
Open Settings → My Ride Pro → Restore purchases. Use the same Apple ID (or Google account) you bought it with.
How do I cancel a subscription?
Subscriptions are managed by the store. On iPhone: Settings → your name → Subscriptions → My Ride Pro. On Android: Google Play → Payments & subscriptions → Subscriptions.
Why don’t I get reminders?
Check that notifications are allowed for My Ride in your phone settings and turned on in My Ride → Settings → Notifications. Reminders are scheduled for dated deadlines (inspection, insurance, vignette and so on); service and tyre wear that depend on kilometres are shown in the app.
How many vehicles can I add for free?
Two. My Ride Pro unlocks an unlimited number of vehicles.